Privacy Policy

1. Introduction

BiasharaLedger ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our business management platform.

2. Information We Collect

We collect information you provide directly to us, including:

• Account information: name, email address, phone number, and company details
• Financial data: transaction records, invoices, payment information, and accounting data
• Business information: client details, inventory data, employee records, and operational data
• Communications: support inquiries, feedback, and correspondence with our team

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our business management platform
• Process transactions and manage your account
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse

4. Data Security

We implement appropriate technical and organizational security measures to protect your data, including encryption at rest and in transit, regular security audits, and access controls. However, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You can request deletion of your data at any time by contacting our support team.

6. Third-Party Services

We may use third-party services for payment processing, email delivery, and analytics. These providers have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for other purposes.

7. Your Rights

You have the right to:

• Access your personal data held by us
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability

8. Contact Us

If you have questions about this Privacy Policy, please contact us at support@biasharaledger.com or call +254 115 804 761.